I stayed for 1 night and was pleasantly surprised by the clean pool and decent room amenities despite the hotel needing some updates. However, the dining options were limited, and the restaurant wasn't open past breakfast.

How it stacks up, my honest take

The room left much to be desired, with cleanliness and upkeep as major issues. I found the management responsive, and the pool area was quite enjoyable. While the staff was cordial, dining options were limited. For those seeking a basic sleep-and-swim experience, it fits the bill, yet I’d recommend exploring other locations for a fuller stay.

The room was a bit of a mixed bag. First room was super rough—no lights, dirty sheets, and even bugs on the floor. But after some back and forth, they moved me to a better room that was decent enough for sleeping. It had its issues, like an AC that felt sketchy. The second room was cleaner but nothing special, just okay overall.

We declined housekeeping but were denied extra towels due to insufficient supplies. One shocking incident occurred at the pool where a young lady was assaulted, necessitating police intervention. It left us feeling unsafe during our stay and overshadowed our experience.

I loved the clean and inviting pool area! 🏊‍♂️ The staff were friendly, but our room had some bugs and needed better maintenance. Overall, a decent spot for a quick stay.

It was just a nice choice for a weekend vacation in Freeport with excellent value for money. The pool area was clean and inviting, making it a perfect spot to unwind. Don't expect the staff to be overly friendly or interactive, though.

decent stay with warm and attentive staff, best part was the clean pool area

Castaways Resort And Suites was clean and staff friendly.

The pool area is clean and inviting. Staff are friendly and accommodating. Rooms are spacious and well-maintained. I enjoyed an early check-in. A relaxing experience! 🌊

would like to go back here again

The room had air conditioning, a flat-screen TV, microwave, and a private bathroom. The outdoor swimming pool was big and clean, perfect for relaxing after a day out. The fitness center looked decent. Staff were on-site often, keeping things safe and tidy. Breakfast was good but a bit pricey.

my stay at castaways was surprisingly delightful! the pool area was clean and inviting, making it a perfect spot to unwind. the staff was friendly and accommodating, which made my stay enjoyable.

the dining options were limited.

The pool area is nice and clean. It's super convenient to nearby eateries and shops.

great service but room issues

Upon arriving, I met the manager who was incredibly sympathetic and seemed committed to resolving my issues. Once moved to the new room, it was spacious, clean, and had a comfortable ambiance. The staff was attentive and quick to help, which made a significant impact on my experience.